The Library

Welcome to the Library, where you'll find a selection of industry resources including eBooks, Whitepapers, Webinars, Survey Reports, Research Reports and more.

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WHITEPAPERS

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Making the Most of Your CRM: How Best-in-Class Sales Teams Maximize Revenue and Customer Service

Whitepaper | Sponsored by: Oracle

This Research Brief combines research from a number of Aberdeen Sales Effectiveness research data sets, to create a holistic view of the most effectively deployed CRM systems. Download today.

802.11ac in the Enterprise: Technologies and Strategies

Whitepaper | Sponsored by: Meru Networks | PUBLISHED: March 31, 2014

Download the White Paper "802.11ac in the Enterprise: Technologies and Strategies" to learn from industry expert Craig Mathias about the technologies behind 802.11ac, deployment misconceptions and review steps that every organization should take in getting ready for 802.11ac.
Download today!

Case Study: USDA Stays at the Forefront of Mobilization with Acronis Access

Whitepaper | SPONSORED BY: Acronis

With the new era of mobile computing, smartphones and tablets, wireless communications and cloud services, the USDA sought to take advantage of a mobilized workforce and the blurring lines between personal and corporate computing resources. However, to utilize these technical trends, the agency needed to construct and execute a mobile strategy, combining device management, application delivery, and Bring-Your-Own-Device (BYOD) concepts while improving IT insight, retaining control, and cutting costs. Download this case study to learn more.

Enhancing Enterprise Mobility with BYOD

Whitepaper | SPONSORED BY: Acronis | Published: 2014

This white paper introduces the key benefits and challenges of BYOD movement. Understanding the ins and outs of everything BYOD is the first step of establishing an easily managed, secure enterprise with a mobile workforce. Download today!

Finding ROI in Document Collaboration

Whitepaper | SPONSORED BY: Accusoft | PUBLISHED: March 31

Read this Accusoft whitepaper to learn about the factors that make document collaboration more difficult than it should be, and about how to create a collaboration strategy that makes sense for your organization. Download Now!

Know What Customers Want Before They Do

Whitepaper

Today's consumers only want interactions that are relevant, personalized, and based on a customer’s situation and preferences. Discover the framework for creating effective NBOs for B2C and B2B companies. Download today.

Forbes: The Secret Sauce of Oracle's Commercial Success

Whitepaper

This whitepaper addresses how the Sales Cloud is rapidly becoming a strategic asset that delivers better intelligence, social collaboration, and native mobile apps for Sales and Marketing professionals. Learn how Oracle Sales Cloud helped Oracle increase annual revenue to $37 billion. Download Now!

Customer Experience for Service

Whitepaper | Sponsored by: Oracle | Published: October 16

This Executive Brief explores the role of service and support in creating great customer experiences, the service goals market leaders use related to customer experience and the Oracle approach for empowering new service experiences. Download today!

How to Transform Your Mobile Customer Care Strategy

Whitepaper | Sponsored by: Oracle

It's all about the SCI: the smart, connected interaction. It's not easy - mobility increases the number of variables going into each interaction, requires the preservation of context across channels, but it allows each interaction to naturally evolve. Read this document to learn how to go SCI and naturally connect with your customers.

The Forrester Wave: Mobile Collaboration, Q3 2011

Whitepaper

Mobile collaboration means putting collaboration workloads onto all-important smartphones and tablets, then delivering a great user experience anywhere, anytime, on any device. Please register here to recieve the free Forrester Wave report on Mobile Collaboration tools, provided compliments of Box.