Biography for Molly Bernhart Walker
Molly Walker is Executive Editor of the Government Publishing Group at FierceMarkets. She writes for, edits and oversees daily editorial operations for FierceGovernmentIT, FierceGovernment, FierceHomelandSecurity and FierceMobileGovernment. She also manages custom eBook and webinar content for the Government publications. Walker previously served as Managing Editor of both the Government and Enterprise IT groups at FierceMarkets. Prior to joining Fierce, she was a Managing Editor at SourceMedia and got her feet wet with internships at FoxNews.com and USAToday.com. She lives in Northern Virginia and is based at the FierceMarkets main office in Washington, D.C.. She can be reached at firstname.lastname@example.org or on Twitter or LinkedIn.
Articles by Molly Bernhart Walker
Digital content managers at federal agencies will soon have actionable best practices for making mobile information more accessible to persons with disabilities. The W3C, an international group that sets standards and guidance for accessible technology, as well as evaluation criteria for conformance, will build on a draft document published in February to create an informative technical report on mobile accessibility.
Mobile technology is a critical tool for delivering citizen services at the Homeland Security and Health and Human Services departments, said federal officials.
The government's need to offer mobile apps is obvious – as is the need to test their usability before agencies release them for public use. To make such studies easier and less expensive, the General Services Administration's DigitalGov team suggests a few methods.
The adoption of wearable technology and the Internet of Things within federal enterprises raises a host of workforce policy questions, but government representatives speaking at a recent industry event said they will inevitably be overcome.
For example, fast broadband connectivity will allow Customs and Border Protection agents to use the full range of capabilities offered by smartphones such as mission-critical apps, geospatial services and the ability take video and transmit it to central headquarters.
The Homeland Security Department's U.S. Citizenship and Immigration Services is bringing a user-centered approach to its public interaction and, as a result, the agency has made recent strides in the mobile space.
For those agencies using mobile apps, analytics can be an invaluable tool, said David Cooper, mobile applications program lead at the DoD's National Center for Telehealth and Technology.
Although the digital divide in terms of technology haves and have-nots has narrowed, new research reveals racial differences in usage.
A recent study examining the use of mobile technology for criminal justice found that three mobile applications custom-developed for commercial smartphones were not adopted, did not provide new capabilities and did not help information dissemination – but that doesn't mean the tests were a failure.
The U.S. Postal Service could use augmented reality to improve mail processing, delivery and customer experience, finds the USPS Inspector General in an April 6. Augmented reality allows users to see previously static content on paper or by gazing at a situation like a partially-loaded mail truck, through a mobile or wearable device in a new, interactive way.